Community engagement courses are becoming common in the discipline of information systems. In this paper the author analyzes the benefits and the challenges of an e-Portfolio in a course engaging students with a community of individuals with developmental and intellectual disabilities. The case study in the paper finds generally higher engagement of students from the community projects of the course if an e-Portfolio is designed flexibly for the students. The findings further indicate generally higher impact of the service and systems on the individuals with disabilities and also on the students. This paper can be beneficial to instructors considering e-Portfolio as a method for improving the impact of service involving systems.