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ERIC Number: EJ1144975
Record Type: Journal
Publication Date: 2012
Pages: 12
Abstractor: As Provided
ISSN: EISSN-1936-346X
Using Statistical Process Control to Enhance Student Progression
Hanna, Mark D.; Raichura, Nilesh; Bernardes, Ednilson
Journal of Learning in Higher Education, v8 n1 p71-82 Spr 2012
Public interest in educational outcomes has markedly increased in the most recent decade; however, quality management and statistical process control have not deeply penetrated the management of academic institutions. This paper presents results of an attempt to use Statistical Process Control (SPC) to identify a key impediment to continuous improvement in the academic setting and to facilitate continual improvement of instructional performance. An illustration from an undergraduate degree program in business administration is provided.
JW Press. P.O. Box 49, Martin, TN 38237. Tel: 731-587-4010; Fax: 731-588-0701; Web site:
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A