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ERIC Number: EJ1144676
Record Type: Journal
Publication Date: 2017-Jul
Pages: 9
Abstractor: As Provided
ISSN: EISSN-1545-679X
Role-Playing and Problem-Based Learning: The Use of Cross-Functional Student Teams in Business Application Development
Pike, Jacqueline C.; Spangler, William; Williams, Valerie; Kollar, Robert
Information Systems Education Journal, v15 n4 p75-83 Jul 2017
To create a learning experience which replicates the process by which consultants, systems developers and business end users collaborate to design and implement a business application, a cross-functional student team project was developed and is described. The overall learning experience was distinguished by specific components and characteristics of the project, including: 1) a problem-based learning approach which presented students with an accounting auditing problem requiring the design and development of computer-based application from scratch; 2) the formation of cross-functional teams comprised of students across multiple sections of two different courses (the capstone courses for both Accounting and Information Systems); and 3) the contributions of individual students based on their respective backgrounds and roles in the project. The roles included domain/content experts (accounting students) as well as consultants, business analysts and developers (information systems students). The intentional use of cross-functional teams and assigned roles distinguishes this approach from other problem-based approaches. Further, the teams had additional extrinsic motivation as the business applications they developed could be submitted to a contest hosted by a professional organization. Pre- and post-assessment data indicate that students learned, through iteration and trial-and-error, new interpersonal, analytical and technical skills through client-consultant interactions, problem definition and formulation, requirements analysis, business process and data modeling and application development.
Information Systems and Computing Academic Professionals. Box 488, Wrightsville Beach, NC 28480. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A