ERIC Number: EJ1144380
Record Type: Journal
Publication Date: 2017-Jun
Abstractor: As Provided
Comparing Online and Face-to-Face Student Counselling: What Therapeutic Goals Are Identifed and What Are the Implications for Educational Providers?
Hanley, Terry; Ersahin, Zehra; Sefi, Aaron; Hebron, Judith
Journal of Psychologists and Counsellors in Schools, v27 n1 p37-54 Jun 2017
Online counselling is increasingly being used as an alternative to face-to-face student counselling. Using an exploratory mixed methods design, this project investigated the practice by examining the types of therapeutic goals that 11- to 25-year-olds identify online in routine practice. These goals were then compared to goals identified in equivalent school and community-based counselling services; 1,137 online goals (expressed by 504 young people) and 221 face-to-face goals (expressed by 220 young people) were analysed for key themes using grounded theory techniques. This analysis identified three core categories: (1) Intrapersonal Goals, (2) Interpersonal Goals, and (3) Intrapersonal Goals Directly Related to Others. Further statistical analysis of these themes indicated that online and face-to-face services appear to be used in different ways by students. These differences are discussed alongside the implications for professionals working in educational settings.
Descriptors: School Counseling, Computer Mediated Communication, Counseling Techniques, Mixed Methods Research, Therapy, Grounded Theory, Interpersonal Relationship, Goal Orientation, Youth
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Publication Type: Journal Articles; Reports - Research
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