Suzanne Sannwald is the school librarian at West Hills High School in the Grossmont Union High School District, in San Diego's East County region. While working for a couple of years in a corporate setting prior to her current position, Sannwald learned about everything from organizational development and leadership to marketing and customer satisfaction. One of the interests she carried forward into her current work as a school librarian is User Experience (UX) design. User experience in the context of the school library is how someone feels based on all of his or her interactions with the library program. UX design is all about making decisions that contribute to an improved experience. This article offers five practical tips for improving the user experience within a school library.