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ERIC Number: EJ1140782
Record Type: Journal
Publication Date: 2014-May
Pages: 9
Abstractor: As Provided
ISSN: EISSN-1545-679X
The Influence of Typeface on Students' Perceptions of Online Instructors
Louch, Michelle O'Brien; Stork, Elizabeth
Information Systems Education Journal, v12 n3 p30-38 May 2014
At its base, advertising is the process of using visual images and words to attract and convince consumers that a certain product has certain attributes. The same effect exists in electronic communication, strongly so in online courses where most if not all interaction between instructor and student is in writing. Arguably, if consumers make certain assumptions about a product based on the typeface used on a package, then online students are poised to do the same when they read emails from an online instructor. This pilot study looked at the specific medium of e-mail and how an email's recipient (student) might transfer his or her perceptions of attributes of three typefaces to attributes of the sender (instructor) of the email. One was a commonly used typeface, and the other two were selected for their dramatic differences from the common typeface. The findings revealed that the participants' opinions of the sender were highly influenced by the typeface used. In the arena of online education, attention should be given to typeface selection in instructors' emails to students.
Information Systems and Computing Academic Professionals. Box 488, Wrightsville Beach, NC 28480. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A