This is an example of a real-world applicable case study, which includes background information on a small local business (i.e., TCS), description of functional business requirements, and sample data. Students are asked to design and develop a database to improve the management of the company's customers, products, and purchases by emphasizing effective business rules and professional database development. In addition, this case will explore the benefits of working with MS Access, data population, creation and development of forms, queries, reports and a switchboard to complete the requirements express by TCS. This case can be used in a course where the students have little or no prior relational database experience, as well as a more intermediate/advance level of experience. Teaching notes containing suggested guidelines, deliverables, and the resulting database containing data, forms, queries, reports, and switchboard are provided upon request.