ERIC Number: EJ1135272
Record Type: Journal
Publication Date: 2014
Pages: 38
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-2307-7999
EISSN: N/A
Available Date: N/A
Assertive Communication and Teamwork: Results of an Intervention Program to the Supervisors of a Company
Montes de Oca, Jesús H.
Journal of Educational Psychology - Propositos y Representaciones, v2 n2 p159-196 Jul-Dec 2014
The study aimed to determine the effect of the implementation of the program "Manage your Talent" on assertive communication and teamwork competences. A quasi-experimental research design was used with pretest - intervention - post-test with control group. The sample included 28 supervisors from a private company, 13 in the experimental group and 15 in the control group. A type of purposive sample was used. The results suggest a positive impact of the program to significantly increase the achievement of assertive communication competences (U = 3.5, Z = 4.58, *** P <0.000), similarly, in the dimensions Effective Dialogue (U = 8.0), Feedback (U = 10.0), Conflict Resolution, the skills with the highest increase were effective dialogue and non-verbal communication. In the rest of them, the increase was lower. Regarding teamwork competence (U = 0.00, Z = 4.837, *** P <0.000), in the dimensions Establishment of the Topic (U = 9.0), Goal Achievement (U = 15.0), Democratic Environment (U= 12.0) and Decision-Making (U = 7.0), the skills with the highest increase were Establishment of the Topic, Democratic Environment and Goal Achievement. Decision-making for Consensus Management had a lower increase.
Descriptors: Teamwork, Assertiveness, Communication Skills, Supervisors, Foreign Countries, Quasiexperimental Design, Research Design, Experimental Groups, Control Groups, Conflict Resolution, Competence, Talent Development, Hypothesis Testing, Intervention, Organization Size (Groups), Organizations (Groups)
Universidad San Ignacio de Loyola S.A. Avenue La Fontana 550, Urbanizacion San Cesar de La Molina, Lima 12, Peru. Tel: 511-317-1000, Ext. 3139; e-mail: propositosyrepresentaciones@usil.edu.pe; Web site: http://revistas.usil.edu.pe/index.php/pyr
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Peru
Grant or Contract Numbers: N/A
Author Affiliations: N/A