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ERIC Number: EJ1133396
Record Type: Journal
Publication Date: 2017-Jan
Pages: 22
Abstractor: As Provided
ISSN: ISSN-1093-023X
The Meaning of Quality in an Online Course to Administrators, Faculty, and Students
Smidt, Esther; Li, Rui; Bunk, Jennifer; Kochem, Timothy; McAndrew, Ashley
Journal of Interactive Learning Research, v28 n1 p65-86 Jan 2017
The purpose of the present study is to understand administrator, faculty, and student perceptions of quality in distance education courses. We explored the following research question: What is the meaning of "quality" in an online course to administrators, faculty, and students? Survey data from 10 academic administrators, 113 online faculty, and 349 online students from 2 midsize public universities in the Mid-Atlantic region of the United States was utilized. Qualitative data analysis revealed the top 7 quality features, as ranked by number of references. Our results also revealed discrepancies among the rankings of the 7 quality features among administrators, faculty, and students. The researchers suggest that these findings should be considered and reflected on in online course design, online teaching strategies, and online student support.
Association for the Advancement of Computing in Education. P.O. Box 1545, Chesapeake, VA 23327. Tel: 757-366-5606; Fax: 703-997-8760; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A