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ERIC Number: EJ1132544
Record Type: Journal
Publication Date: 2017-Jan
Pages: 16
Abstractor: As Provided
Reference Count: 49
ISBN: N/A
ISSN: ISSN-2347-6311
International Students' Satisfaction: Assessing the Determinants of Satisfaction
Asare-Nuamah, Peter
Higher Education for the Future, v4 n1 p44-59 Jan 2017
Studies have shown that students' satisfaction is an important element that should be given much attention by educators in their policymaking. Students' satisfaction has impact on retention and financial capacity of institutions. With the objective of assessing the factors affecting international students' satisfaction, a descriptive research was carried out at Veer Narmad South Gujarat University. The sample size comprising 29 international students and structured questionnaire was administered for data collection. The results indicate that students have high satisfaction for library, contact with teachers, class size, course content, reading materials and administrative services of the University. The results also show that there is low satisfaction of students regarding majority of the university services. The study recommends the need for university authorities to pay particular attention to the factors that affect students' satisfaction and tailor the university services to meet students' needs and increase their satisfaction.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: India