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ERIC Number: EJ1131851
Record Type: Journal
Publication Date: 2016
Abstractor: As Provided
Reference Count: 28
Emergence of Organizational Change and Organizational Learning through Development of a Communications Plan
Hill, Beverly D.; Ledford, Alice T.
Journal on School Educational Technology, v12 n2 p1-10 Sep-Nov 2016
The purpose of this action research study was to create an organizational communications plan to enhance a Department of Defense (DOD) adult education institution's capability to communicate with its course writers and others internal and external to the organization. It sought to answer the question: how will an organizational communications plan be developed to convey course development duties, responsibilities, and submission requirements clearly to its course authors? The rationale for the study was the institution perpetually missing course activation dates. Qualitative data were collected, using Argyris and Schön's (1996) double-loop learning concept in addition to Eoyang's (2007) transforming feedback loop, inclusive of an organizational communications data collection tool, archival organizational information, a seven member focus group, as well as meeting minutes and a researcher journal. The findings concluded that by using action science, theory and practice can be successfully merged as in the development of a comprehensive organizational communications plan.
Descriptors: Organizational Change, Organizational Communication, Planning, Adult Education, Curriculum Development, Qualitative Research, Theory Practice Relationship, Learning, Military Training, Action Research
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Adult Education
Authoring Institution: N/A