Over the past five years, the interactive whiteboard (IWB) has been massively introduced into schools across the province of Quebec, Canada. This study explores how the IWB is being used, and the associated benefits and challenges. Data on 11,683 students (from 4th year elementary to grade 12) and 1,131 teachers were collected with five instruments: 1) a survey questionnaire for all students, 2) a survey questionnaire for all teachers, 3) individual interviews with teachers, 4) group interviews with teachers, and 5) group interviews with students. Far from calling into question the need to integrate technology into education, the results reveal that certain tools, such as the IWB, may be more complicated and time-consuming to integrate than others. However, despite teachers' reports of technical problems, the IWB appears to have real educational potential.