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ERIC Number: EJ1127001
Record Type: Journal
Publication Date: 2017
Pages: 13
Abstractor: As Provided
ISSN: ISSN-0951-354X
Monitoring Trends in Research Student Experience
Grebennikov, Leonid; Shah, Mahsood
International Journal of Educational Management, v31 n2 p118-130 2017
Purpose: The purpose of this paper is to present approaches effectively used by a large multi-campus Australian university to improve the research student experience as a direct result of their feedback. These approaches include: identifying trends in the research student experience and areas needing improvement through the Research Student Satisfaction Survey conducted by the University in 2009, 2011 and 2013; prioritising and implementing improvement solutions; and monitoring the improvement actions to measure their efficiency based on student feedback, and to identify areas warranting further improvement attention. Design/Methodology/Approach: Quantitative study was undertaken with research students. Findings: The study outlines the need for universities to have a systematic approach in measuring and enhancing the experience of research students. Systematic approach enables the university to take timely action to enhance student experience. Research Limitations/Implications: Undertaking analysis of the survey at faculty or school level. Increased accountability on Associate Deans (Research) to implement improvements at faculty level. Originality/Value: The paper is based on ten years of study in a large multi-campus university.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia
Grant or Contract Numbers: N/A