ERIC Number: EJ1126825
Record Type: Journal
Publication Date: 2017-Jan
Pages: 23
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0167-8507
EISSN: N/A
Effective Communication Modes in Multilingual Encounters: Comparing Alternatives in Computer Mediated Communication (CMC)
van Mulken, Margot; Hendriks, Berna
Multilingua: Journal of Cross-Cultural and Interlanguage Communication, v36 n1 p89-111 Jan 2017
This paper reports on an experimental study investigating alternative communication modes to English as a Lingua Franca. The purpose was to examine the effectiveness of different modes of communication and to gain insight in communication strategies used by interlocutors to solve referential conflicts. Findings show that ELF may not necessarily be the most effective mode of communication for speakers who do not share a native language. In the context of multinational corporations, RM may be regarded as a viable alternative to English for negotiating mutual understanding, particularly for speakers with (linguistically) closely related mother tongues.
Descriptors: Multilingualism, Computer Mediated Communication, Official Languages, English (Second Language), Second Languages, Intercultural Communication, Language Role, Communication Strategies, Conflict Resolution, International Trade, Corporations, Business Communication, Native Language, Language Tests, German, Indo European Languages, Language Attitudes, College Students, Foreign Countries, Task Analysis, Statistical Analysis
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Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands
Grant or Contract Numbers: N/A