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ERIC Number: EJ1126526
Record Type: Journal
Publication Date: 2016
Pages: 5
Abstractor: As Provided
ISSN: EISSN-1306-3065
The Readiness of English Communication Skills of Tourism Employees in Bangkok for Entering the ASEAN Community
Kuosuwan, Bavornluck
International Journal of Environmental and Science Education, v11 n18 p12903-12907 2016
The objective of this research was to study the readiness of English communication skills of tourism employees in Bangkok for entering the ASEAN community. The scope of this research included the employees from 26 tourism companies. A sample group was determined by utilizing multiple-stage sampling. At least three samples were collected from each tour company. A total of 100 samples were collected. Four skills of English communication included listening, speaking, reading, and writing. Questionnaire was designed to collect data. Statistics analysis included percentage, means, and standard deviation. The research findings revealed that the employees of the tourism industry in Bangkok seriously need to develop and improve their skills in English communication especially listening and speaking which are the skills that is required to communicate with foreigners.
LOOK Academic Publishers. Knobbelzwaansingel 211 Den Haag 2496LN, Netherlands. Tel: 31-20-217-0912; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Thailand (Bangkok)
Grant or Contract Numbers: N/A