ERIC Number: EJ1123966
Record Type: Journal
Publication Date: 2017
Abstractor: As Provided
Quality Improvement in University Counseling Centers
Maffini, Cara S.; Toth, Paul L.
Journal of College Student Psychotherapy, v31 n1 p43-58 2017
University Counseling Centers (UCCs) experience high clinical demands and severe client presentations leaving counselors with limited time and resources to evaluate delivery of services. In this article, we present clinician-friendly quality improvement (QI) strategies used at a large Midwestern university and provide recommendations for implementing QI programs at other UCCs even as their resources may vary. With counselor-led efforts examining and evaluating services, UCCs can use QI programs to inform and improve counseling practices as well as advise university administrators about the positive outcomes of the center's work.
Descriptors: School Counseling, School Counselors, Guidance Centers, Mental Health, Depression (Psychology), College Students, Mental Health Programs, Educational Quality, Educational Improvement, Surveys
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Grant or Contract Numbers: N/A