ERIC Number: EJ1123541
Record Type: Journal
Publication Date: 2016
Abstractor: As Provided
Evolution or Integration: What Is the Current State of Library Services for Distance Learners?
Behr, Michele D.; Hayward, Julie L.
Journal of Library & Information Services In Distance Learning, v10 n3-4 p88-100 2016
Are services that were once intended to be exclusively available to the distance learning population now typically available for all users in a university community? This article seeks to investigate this question using two different methods. First, an unobtrusive study of 100 library Websites was conducted to determine whether these libraries offer distinct services such as delivery of materials, instruction, research guides, or dedicated library personnel for off-campus users, and whether there is any differentiation between services for on- and off-campus populations. Second, two surveys were conducted to gather information from library staff about services and access methods provided to distance learners. Results showed some disconnect between information on library Websites versus information reported by library staff members. In addition, there appears to be more integration of services in the area of instruction and reference assistance than in delivery of materials.
Descriptors: Distance Education, Library Services, Academic Libraries, Web Sites, Surveys, Library Personnel, Library Instruction, Reference Services, Library Materials, Guides, Case Studies, Access to Information
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Michigan
Grant or Contract Numbers: N/A