ERIC Number: EJ1123525
Record Type: Journal
Publication Date: 2016
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0892-3647
EISSN: N/A
Online versus Face-to-Face Training of Critical Time Intervention: A Matching Cluster Randomized Trial
Olivet, Jeffrey; Zerger, Suzanne; Greene, R. Neil; Kenney, Rachael R.; Herman, Daniel B.
American Journal of Distance Education, v30 n4 p237-249 2016
This study examined the effectiveness of online education to providers who serve people experiencing homelessness, comparing online and face-to-face training of Critical Time Intervention (CTI), an evidence-based case management model. The authors recruited 184 staff from nineteen homeless service agencies to participate in one of two training conditions: (a)"Online Training" + "Community of Practice" or (b) "Face-to-Face Training" + "Telephone Consultation." Each group received twenty-four hours of instruction and support. Through baseline, follow-up, and nine-month posttraining surveys, the authors examined satisfaction, knowledge gains, knowledge retention, and readiness to implement CTI. Although satisfaction rates were higher among participants in the face-to-face group, the two training conditions produced comparable pre/postknowledge gains. Furthermore, both groups showed increased knowledge retention scores at nine-month follow-up, with the online group scoring higher than the face-to-face group.
Descriptors: Online Courses, Intervention, Teaching Methods, Web Based Instruction, Conventional Instruction, Comparative Analysis, Evidence Based Practice, Caseworker Approach, Homeless People, Social Services, Social Agencies, Communities of Practice, Telecommunications, Surveys, Satisfaction, Knowledge Level, Retention (Psychology), Readiness, Program Implementation, Scores, Transitional Programs, Randomized Controlled Trials, Electronic Learning, Statistical Analysis, Pretests Posttests, Counselor Training
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: National Institute of Mental Health (DHHS/NIH)
Authoring Institution: N/A
Grant or Contract Numbers: HHSN271201000032C