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ERIC Number: EJ1120278
Record Type: Journal
Publication Date: 2016
Pages: 32
Abstractor: As Provided
ISSN: EISSN-2157-2100
Exploring the Effect of Student Confusion in Massive Open Online Courses
Yang, Diyi; Kraut, Robert E.; Rose, Carolyn P.
Journal of Educational Data Mining, v8 n1 p52-83 2016
Although thousands of students enroll in Massive Open Online Courses (MOOCs) for learning and self-improvement, many get confused, harming learning and increasing dropout rates. In this paper, we quantify these effects in two large MOOCs. We first describe how we automatically estimate students' confusion by looking at their clicking behavior on course content and participation in the course discussion forums. We then apply survival analysis to quantify the impact of confusion on students' dropout. The results demonstrate that the more confusion students express themselves and the more they are exposed to other students' confusion, the sooner they drop out of the course. We also explore the effects of confusion expressed in different contexts and related to different aspects of courses. We conclude with implications for the design of interventions to improve student retention in MOOCs.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A