Among the approaches that have been used to balance the demand for services with the agency's service resources is to limit the number of visits available to clients. Such limits have been introduced, however, without any empirical basis for estimating the impact of a limit on the overall demand for services or the proportion of clients. The probability of a next visit is a statistic that addresses these shortcomings. Analyses indicate that there is a fairly stable pattern to students use of counseling services, that this pattern is affected by the imposition of a limit, and that reducing the probabilities of a next visit for the first, second, and third visits has a greater impact on reducing total service demand than imposing a limit at the 12th visit, the most commonly reported point