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ERIC Number: EJ1114197
Record Type: Journal
Publication Date: 2004
Pages: N/A
Abstractor: ERIC
ISSN: EISSN-1556-3847
Staff Perceptions of E-Learning in a Community Health Care Organization
Gabriel, Monica; Longman, Sandra
Online Journal of Distance Learning Administration, v7 n3 Fall 2004
How do organizations cope with the increased speed of technological change? How do leaders optimize resources with tightened budgets? How do staff and students acquire the necessary knowledge and skills in the midst of constant change? Electronic learning (e-learning) is one form of learning that utilizes technology to deliver, interact or facilitate information (DeSantis, 2003). This qualitative action research study set out to specifically examine the range of perceptions, attitudes, and responses of learners to an e-learning mode of delivery for Workplace Hazardous Materials Information System (WHMIS) training in a community health care organization. The vast growth of the organization and the constant changes in technology motivated the Community Care Access Centre of York Region (CCAC) to consider different venues in which to deliver education and training. Fifty staff attended a two hour online session to learn about WHMIS, a mandatory workplace training requirement. Surveys and semi-structured, audiotaped interviews were the primary data collection methods. Ultimately, the CCAC leaders wanted to know if the online training was perceived as a positive experience for the staff and what aspects of the e-learning made the experience enjoyable. In addition, they wanted to know what parts of the training could be improved or changed to ensure a positive learning experience in future online programs. Detailed findings from the study and recommendations are discussed.
State University of West Georgia. 1601 Maple Street, Honors House, Carrollton, GA 30118. Tel: 678-839-5489; Fax: 678-839-0636; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada
Grant or Contract Numbers: N/A