NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1113941
Record Type: Journal
Publication Date: 2015
Pages: 16
Abstractor: As Provided
ISSN: ISSN-1055-3096
Teaching Tip: Using a Group Role-Play Exercise to Engage Students in Learning Business Processes and ERP
Shen, Yide; Nicholson, Jennifer; Nicholson, Darren
Journal of Information Systems Education, v26 n4 p265-280 Fall 2015
With the increasing process-centric focus and proliferation of Enterprise Resource Planning (ERP) systems in organizations, it is imperative for business graduates to understand cross-functional business processes and ERP system's role in supporting business processes. However, this topic can be rather abstract and dry to undergraduate students, most of whom have little work experience. In this paper, we present a group role-play exercise that has been used in an introductory management information systems course to actively engage students in learning business processes and ERP systems. Student learning outcomes and their perceptions of the group role-play exercise were measured using a questionnaire. Results indicate that student knowledge of three key business processes and ERP system's role in supporting business processes increased significantly after participating in the role-play exercise. Students also had positive perceptions of the group role-play exercise. Teaching suggestions for implementing the group role-play exercise, as well as contributions of this study, are discussed.
Journal of Information Systems Education. e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: Teachers
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A