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ERIC Number: EJ1109353
Record Type: Journal
Publication Date: 2012
Pages: 17
Abstractor: As Provided
ISSN: ISSN-0963-9284
A Qualitative Exploration of Oral Communication Apprehension
Byrne, Marann; Flood, Barbara; Shanahan, Dan
Accounting Education, v21 n6 p565-581 2012
Prior research has identified communication apprehension (CA), or fear of communicating, as a major factor which inhibits an individual's willingness to communicate and his/her capability to develop effective communication skills. While many prior studies have measured oral communication apprehension of students, there has been little qualitative exploration of the phenomenon. This study was conducted by interviewing first-year business and accounting students at a higher education institution in Ireland who were identified as encountering varying levels of oral communication apprehension. The experiences of the students in communicating in different contexts are analysed and the impact of factors, such as fear of peer evaluation, prior communication experiences, and preparation, are considered.
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ireland
Grant or Contract Numbers: N/A