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ERIC Number: EJ1108273
Record Type: Journal
Publication Date: 2014
Pages: 11
Abstractor: As Provided
ISSN: EISSN-2246-0918
Student Opinions about the Seven-Step Procedure in Problem-Based Hospitality Management Education
Zwaal, Wichard; Otting, Hans
Journal of Problem Based Learning in Higher Education, v2 n1 p18-28 2014
This study investigates how hospitality management students appreciate the role and application of the seven-step procedure in problem-based learning. A survey was developed containing sections about personal characteristics, recall of the seven steps, overall report marks, and 30 statements about the seven-step procedure. The survey was administered to a sample of 101 first-, second-, and third-year hotel school students. Results show a low recall but positive opinion about the seven-step procedure. Particularly step 4 (conceptualizing), step 6 (self-study between tutorials), and step 7 (synthesizing new information) need attention. Some suggestions are put forward for strengthening the process of problem-based hospitality education.
Aalborg University Press. Skjernvej 4A, 2.sal, 9000, Aalborg, Denmark. Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Netherlands
Grant or Contract Numbers: N/A