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ERIC Number: EJ1106358
Record Type: Journal
Publication Date: 2016-Jul
Pages: 12
Abstractor: As Provided
ISSN: EISSN-2146-7242
An Investigation of Graduate Students' Help-Seeking Experiences, Preferences and Attitudes in Online Learning
Koc, Selma; Liu, Xiongyi
Turkish Online Journal of Educational Technology - TOJET, v15 n3 p27-38 Jul 2016
This study explored graduate students' help-seeking preferences, attitudes and experiences based on the online classes they took at a Midwestern higher education institution. The findings indicated that the majority of the students used self-regulatory strategies in their help-seeking process striving for independent mastery of learning. Thematic analysis of the qualitative data led to four themes with respect to the help-seeking experiences of online students: Asynchronous learning; help-seeking process and strategies; self-regulation and goal orientation; student characteristics and previous help-seeking experience. The researchers suggest that help-seeking mechanisms and tools need to be structured into online classes utilizing formative assessment, collaborative community of learners and technologies that will facilitate student help-seeking.
Sakarya University. Esentepe Campus, Adapazari 54000, Turkey. Tel: +90-505-2431868; Fax: +90-264-6141034; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A