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ERIC Number: EJ1105269
Record Type: Journal
Publication Date: 2016
Pages: 13
Abstractor: As Provided
ISSN: ISSN-2222-1735
Workplace Incivility a Hurdle in TQM Practices Implementation in Higher Education Institutes of Balochistan
Ismail, Roqia; Ali, Muhammad
Journal of Education and Practice, v7 n16 p60-72 2016
The basic purpose of the study was to explore the influence of workplace incivility on the total quality management practices implementation in higher education institutes of balochistan. The data was collected through questionnaire and the sample size of the study was 381. The reliability and validity of the questionnaire was checked through Cronbach alpha and factor analysis. Correlation and regression analysis was used to determine the influence of workplace incivility on TQM practices implementation in universities. The workplace incivility was found to have a negative significant association and influence on the TQM practices implementation in the higher education institutes. The current study has a great contribution in the academic and organizational behaviour literature literature as it investigated the impact of workplace incivility on the TQM practices implementation for the first time and secondly it analyzed the relation among the study variables in the context of Higher education institutes of Balcohistan. The present study has a substantial significance for higher authorities of Universities of Balcohsitan as it revealed the negative impact of incivility on the TQM practices implementation and motivate the higher authorities to take serious steps for the curtailment of workplace incivility as the TQM practices implementation have a direct impact on the performance of the employees and organization as whole.and will motivate them to take serious steps in making policies for establishing positive and healthy work environment.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Pakistan
Grant or Contract Numbers: N/A