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ERIC Number: EJ1104745
Record Type: Journal
Publication Date: 2016-Aug
Pages: 19
Abstractor: As Provided
ISSN: ISSN-0741-7136
Conversational Moves That Matter: Bridging Learning Outcomes and Patterns of Speech in Informal Cross-Organizational Conversations Among Top-Level Leaders
Hartung, Kyle John; Wilson, Daniel Gray
Adult Education Quarterly: A Journal of Research and Theory, v66 n3 p254-272 Aug 2016
Cross-organizational "learning conversations" are an important source of informal learning among professionals, though little is known about whether specific characteristics of conversational interaction contribute to different learning outcomes in such conversations. This mixed-methods study examined the relationship between "what" (learning outcomes) and "from what" (specific conversational contributions) 79 executives from 22 organizations reported they learned from informal, peer-led conversations. Findings suggest that (1) there are unique associations between different types of reported learning outcomes and specific types of conversational contributions that are controversial, narrative, and inquiry in nature and (2) higher and/or lower proportions of certain conversational moves may support particular types of learning outcomes. We conclude with a discussion of findings and how they can support developing more nuanced taxonomies of effective discourse for informal learning, and identify areas for future research.
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Publication Type: Journal Articles; Reports - Research
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A