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ERIC Number: EJ1104626
Record Type: Journal
Publication Date: 2006-Jul
Pages: 14
Abstractor: As Provided
ISSN: EISSN-1368-1613
What Defines "Enough" Information? How Policy Workers Make Judgements and Decisions during Information Seeking: Preliminary Results from an Exploratory Study
Berryman, Jennifer
Information Research: An International Electronic Journal, v11 n4 Jul 2006
Introduction: Reports findings from research in progress investigating judgment and decision making during information seeking in the workplace, in particular, the assessment of enough information. Characteristics of this judgment and the role of context in shaping it are framed against theories of human judgment and decision making. Method: Thirty-three semi-structured interviews were conducted with public sector policy workers in Australia. Two interviews were carried out, the first with individual participants and the second, a joint interview with two participants. Interviews were taped and transcribed and inductive data analysis carried out. Findings: Findings discussed in this paper focus on contextual factors that frame policy workers' judgment and decision making while information seeking, factors including ill-structured problems, shifting goals, time stress and action-feedback loops. Also revealed was the importance of developing a framework, against which the judgment of enough information can be made, and the fluid and iterative nature of these judgments. Conclusion: The contextual factors reported show similarities with those identified by naturalistic decision making researchers, suggesting this new field of decision theory has much to offer researchers into information seeking in context.
Thomas D. Wilson. 9 Broomfield Road, Broomhill, Sheffield, S10 2SE, UK. Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia
Grant or Contract Numbers: N/A