ERIC Number: EJ1104475
Record Type: Journal
Publication Date: 2016
Pages: 4
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1067-1803
EISSN: N/A
Managing a Crisis
Pierce, Dennis
Community College Journal, v86 n6 p18-21 Jun-Jul 2016
Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College presidents to consider. Such preparation is critical in leading an institution through a crisis successfully, according to communications experts.
Descriptors: Community Colleges, Two Year Colleges, Higher Education, Crisis Management, Leadership Qualities, College Administration, College Faculty, College Presidents, Organizational Communication, Conflict Resolution, Interpersonal Communication, Problem Solving, School Safety, Crime, Violence, Crisis Intervention, Communication Strategies, Empathy, Stakeholders, Mass Media Effects, Mass Media Role, Educational Cooperation, Partnerships in Education, Institutional Cooperation
American Association of Community Colleges. One Dupont Circle NW Suite 410, Washington, DC 20036. Tel: 202-728-0200; Fax: 202-833-2467; Web site: http://www.aacc.nche.edu/bookstore
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Two Year Colleges; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ohio (Cleveland); Oregon
Grant or Contract Numbers: N/A