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ERIC Number: EJ1103327
Record Type: Journal
Publication Date: 2015
Pages: 19
Abstractor: As Provided
Reference Count: 44
ISBN: N/A
ISSN: ISSN-0826-435X
Switches to English during French Service Encounters: Relationships with L2 French Speakers' Willingness to Communicate and Motivation
McNaughton, Stephanie; McDonough, Kim
TESL Canada Journal, v33 n1 p22-40 2015
This exploratory study investigated second language (L2) French speakers' service encounters in the multilingual setting of Montreal, specifically whether switches to English during French service encounters were related to L2 speakers' willingness to communicate or motivation. Over a two-week period, 17 French L2 speakers in Montreal submitted online questionnaires after they concluded service encounters that they had initiated in French. Their willingness to communicate in French was higher when the service provider did not switch to English; however, the frequency of English switches was not related to their general motivation to learn French. Possible reasons for language switches are explored, and pedagogical implications are highlighted.
TESL Canada Federation. 408-4370 Dominion Street, Burnaby, BC V5G 4L7, Canada. Tel: 604-298-0312; Fax: 604-298-0372; e-mail: admin@tesl.ca; Web site: http://www.tesl.ca
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada (Montreal)