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ERIC Number: EJ1102762
Record Type: Journal
Publication Date: 2015
Pages: 16
Abstractor: As Provided
ISSN: ISSN-1542-3077
Competent Communication in the First College Year: An Exploratory Study
Morreale, Sherwyn; Staley, Constance; Campbell, Tajshen
Journal of The First-Year Experience & Students in Transition, v27 n1 p89-104 Spr 2015
First-year students' communication abilities are critical to succeeding in college and interacting professionally with faculty, student affairs staff, and administrators. The purpose of this exploratory study is to better understand how introductory-level college students, particularly those born since 1990, define competent communication in the computer-mediated, technology-rich 21st century. Three focus groups of students in introductory courses at a four-year university provide insight into this student population's actual and preferred communication practices and their perceptions of effective and appropriate communication in both informal and formal relationships. The results of this qualitative study should prove useful for enhancing communication with first-year students and guiding the design and implementation of campus activities and programs about competent communication.
National Resource Center for The First-Year Experience and Students in Transition. University of South Carolina, 1728 College Street, Columbia, SC 29208. Tel: 803-777-6229; Fax: 803-777-4699; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A