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ERIC Number: EJ1101705
Record Type: Journal
Publication Date: 2012
Pages: 11
Abstractor: As Provided
Reference Count: 29
ISBN: N/A
ISSN: ISSN-0973-2217
Listening to the Reactions of People in the Midst of Change
Friestad-Tate, Jill; McCoy, Craig
Journal on School Educational Technology, v8 n2 p33-43 Sep-Nov 2012
The purpose of the study was to listen to reactions of key stakeholders experiencing profound organizational change. A case study was used to gather data from participants' interview responses. Data analysis identified research-supported reactions; in addition, two unique themes were identified: constructive critique and ill-effects of good intentions. Listening to, understanding, and appreciating reactions and emotions during change provide valuable insights that help build organizational community and enhance the success of a change initiative.
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Publication Type: Journal Articles; Reports - Research
Education Level: Elementary Secondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A