e-Learning, of late, has been witnessing an unprecedented expansion as an opportunity for higher education. This expanding alternative mode calls for ensuring and imparting a sound and qualitative education. The present study made an attempt to investigate the issues related to the quality dimensions of e-learning. Our results revealed the presence of both strengths and weaknesses in the e-learning system. It is interesting to note, that the e-learners have expressed diverse opinions with regard to administrative issues, instruction materials, instructors' support, viper sessions (VIPER, Voice Internet Protocol Extended Reach is a software which helps interactive learning through the Internet) , grading and assessment. The findings of the study further demonstrate that if the concept of e-learning is imparted with a better approach and perspective, the reach will be phenomenal. This study reiterates the relevance of imparting qualitative education through e-learning.