The process of transitioning from secondary to postsecondary education can be very complex and challenging. Many freshmen students are coming to college underprepared and in need of developmental education. The role of student services is to assist these students and their families with this important transition to postsecondary education by offering specialized services such as new student orientation programs and welcome week activities, and establishing First Year Offices. This article also explains the role of the Center for Access and Transition which was established by the University of Cincinnati to provide services to students who do not meet the criteria for direct admission to the baccalaureate program.