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ERIC Number: EJ1097120
Record Type: Journal
Publication Date: 2012-Jul
Abstractor: As Provided
The Effect of Introducing Coaching from an Experienced Business Professional on Performance in a Computer Simulation Classroom Exercise
Dickinson, J. Barry; Dickinson, Carleen D.
Journal of Instructional Pedagogies, v8 Jul 2012
This study examines the impact that experienced mentoring has on business decisions in a higher education business school. Students, arranged in teams, were given the opportunity to operate virtual companies in a well-known, business simulation program called Capsim. They were required to make decisions concerning marketing, production, finance, human resources, total quality management, and ethics during the term. One section of students was left to make decisions on their own, only provided with training on ways in which to operate the simulation software. A second section of students were not only provided with training on the simulation software but also hands-on coaching by a seasoned, business professional concerning decisions made in the simulation. Team performance was measured in both sections throughout the term. The quantitative results indicate that the intervention of coaching by the professional significantly improved performance on the treatment group. The findings indicate that the introduction of real-world experience into the classroom improves the ability of students to make decisions.
Descriptors: Business Administration Education, Coaching (Performance), Professional Personnel, Performance, Mentors, Group Activities, Decision Making, College Seniors, Relevance (Education), Computer Uses in Education, Computer Simulation, Statistical Analysis, Instructional Effectiveness, College Instruction, Student Improvement
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
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