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ERIC Number: EJ1096944
Record Type: Journal
Publication Date: 2010-Jun
Pages: 11
Abstractor: As Provided
ISSN: ISSN-1941-3394
Emotional Intelligence: Pedagogical Considerations for Skills-Based Learning in Business Communication Courses
Sigmar, Lucia; Hynes, Geraldine E.; Cooper, Tab
Journal of Instructional Pedagogies, v3 Jun 2010
This study investigates the effect of Emotional Intelligence (EQ) training on student satisfaction with the collaborative writing process and product. Business communication students at an AACSB-accredited state university worked collaboratively on writing assignments in pre-and post-EQ-training sessions. Pre-and post-training surveys measured student satisfaction with the collaborative writing process. An independent evaluator measured the quality of the writing product. Our findings suggest that student awareness of EQ strategies enhances their communication behavior in work groups. Incorporating EQ training into the business communication curriculum can provide students a competitive advantage academically, personally, and professionally.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A