This study describes a service-learning course in the Department of Organizational Leadership at Purdue University developed in 1998 with the overarching goal of creating a culture of civic engagement by providing students with an opportunity to apply what they learn in the classroom to meet community needs, to learn from social service providers and agency clients, to read and discuss articles about civic engagement, and to reflect on their experiences through journaling. This paper describes the theoretical model of service-learning on which the course is based, as well as its structural features, then presents research on its impact on both students and social service agencies. Attention is focused on student responses to service-learning, student internship experiences, and both the intended and unintended outcomes of the course. On the basis of student and agency evaluations, recommendations are offered for improvements that might be incorporated into service-learning courses at other institutions.