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ERIC Number: EJ1096867
Record Type: Journal
Publication Date: 2004
Pages: 16
Abstractor: As Provided
ISSN: ISSN-1534-6102
Auditing and Managing Community Service in a Higher Education Institution
Smith-Tolken, Antoinette R.
Journal of Higher Education Outreach and Engagement, v9 n1 p115-130 2004
It is common practice for universities across the globe to engage in some form of benevolent interaction with communities beyond the borders of their campuses. Current legislative transformation in higher education in South Africa, for example, urges higher education institutions to become more responsive to civil society through projects that are beneficial to communities. The premise of this paper is that such responsiveness requires the efficient management of the institutional community service output. This necessitates a sound information system about the community service activities in an institution. The decentralized managerial nature of faculties and institutes of a university can make this management a daunting task. This paper investigates the complexities and importance of recording community services in a higher education institution to facilitate efficient management. It explores possible measurable elements and reports on the findings of a recent audit of the community service activities done at the Stellenbosch University.
Office of the Vice President for Public Service and Outreach, University of Georgia and the Institute of Higher Education. Treanor House, 1234 South Lumpkin Street, Athens, GA 30602. Tel: 706-542-6167; Fax: 706-542-6124; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa
Grant or Contract Numbers: N/A