It is common practice for universities across the globe to engage in some form of benevolent interaction with communities beyond the borders of their campuses. Current legislative transformation in higher education in South Africa, for example, urges higher education institutions to become more responsive to civil society through projects that are beneficial to communities. The premise of this paper is that such responsiveness requires the efficient management of the institutional community service output. This necessitates a sound information system about the community service activities in an institution. The decentralized managerial nature of faculties and institutes of a university can make this management a daunting task. This paper investigates the complexities and importance of recording community services in a higher education institution to facilitate efficient management. It explores possible measurable elements and reports on the findings of a recent audit of the community service activities done at the Stellenbosch University.