ERIC Number: EJ1096744
Record Type: Journal
Publication Date: 2005
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1534-6102
EISSN: N/A
A Promising Tool for Helping Vulnerable Workers? An Exploration of the Use of Employee Assistance Programs (EAPs) to Help Low-Wage Workers on College Campuses
Hahn, Andrew B.
Journal of Higher Education Outreach and Engagement, v10 n2 p85-97 2005
Employee assistance programs, or EAPs, are an employee benefit designed to help workers meet their work and family needs. However, questions have been raised about the design, utilization, and scale of services that EAPs make possible for low-wage workers. This article explores whether on college campuses an EAP benefit can simultaneously meet the needs of faculty and professional staff as well as hourly workers in parking and security, janitorial and facility, and dining services. Findings derived from interviews and a literature review reveal many promising practices worthy of replication by colleges and universities; however, this investigation also revealed the limits of EAPs' usefulness for "working poor" service workers in higher education.
Descriptors: Employees, Employee Assistance Programs, Low Income Groups, Higher Education, Campuses, Wages, Low Income, Family Work Relationship, Family Needs, Colleges, Universities, Interviews, Literature Reviews, Service Occupations, College Students
Office of the Vice President for Public Service and Outreach, University of Georgia and the Institute of Higher Education. Treanor House, 1234 South Lumpkin Street, Athens, GA 30602. Tel: 706-542-6167; Fax: 706-542-6124; e-mail: jheoe@uga.edu; Web site: http://www.jheoe.uga.edu
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A