NotesFAQContact Us
Search Tips
Peer reviewed Peer reviewed
Direct linkDirect link
ERIC Number: EJ1096595
Record Type: Journal
Publication Date: 2016-Apr
Pages: 26
Abstractor: As Provided
ISSN: ISSN-1540-4595
Using Continuous Improvement in Online Program Design: DMAIC as a Tool for Assurance of Learning Assessments
Carnovale, Steven; Allen, Cliff; Pullman, Madeleine; Wong, Daniel
Decision Sciences Journal of Innovative Education, v14 n2 p128-153 Apr 2016
The integration of technology into education has forced radical innovations to traditional instructional delivery models. Given its prevalence, a thorough understanding of pedagogical best practices associated with the design and implementation of such programs is critical. Furthermore, the need for an institutional commitment to assessment and a framework to objectively measure student performance against a program's learning goals and objectives is also necessary. The impetus behind this study is to suggest that applying the principles of continuous improvement (CI) to pedagogical assessments can foster institutional commitment and enhance the process by which universities assess student performance. This study applies CI to an Assurance of Learning assessment of two courses in an entirely online supply chain management program by implementing DMAIC as a tool to improve program-level outcomes. The results show how the course content and program can be continuously improved to enhance student learning and the related outcome measures.
Wiley-Blackwell. 350 Main Street, Malden, MA 02148. Tel: 800-835-6770; Tel: 781-388-8598; Fax: 781-388-8232; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A