Having a strong, positive departmental chair is critical to enhancing and assuring faculty performance and student learning. Poor leadership, however, can result in increased faculty turn over, poor teaching and research performance, and even the discouragement of students from enrolling. The current study explored response strategies by faculty members about how to most effectively work with poor departmental leaders. Using a three-round Delphi survey, study results clustered response strategies into three categories, including strategies that force the chair to recognize that there is a problem, using formal authority to change departmental leadership, and relying on professional development to change a chair's behaviour.