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ERIC Number: EJ1090425
Record Type: Journal
Publication Date: 2015
Pages: 13
Abstractor: As Provided
Reference Count: 43
ISSN: ISSN-1949-6591
What Matters in College to Students: Critical Incidents in the Undergraduate Experience
Vianden, Jörg
Journal of Student Affairs Research and Practice, v52 n3 p287-299 2015
This article advances that undergraduates are partners to higher education institutions in establishing the educational enterprise. Leaning on student relationship management as a theoretical construct and the critical incident technique as method, the study found 58 undergraduates' interpersonal interactions with faculty, staff, and peers mattered most to their perceived relationships with their institutions. Implications for student affairs practice are offered.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A