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ERIC Number: EJ1089652
Record Type: Journal
Publication Date: 2014
Pages: 12
Abstractor: As Provided
ISSN: ISSN-1448-0220
A Spoonful of Fairness: Training in Fairness Principles Helps Communicate Bad News
Streicher, Bernhard; Graupmann, Verena; Weisweiler, Silke
International Journal of Training Research, v12 n1 p71-82 2014
Fairness training was examined in its effect on resulting third party perceptions of communicating a negative outcome. Twenty-nine students were videotaped communicating an unfavourable decision twice within a one-week interval: before and after having participated in fairness training, or--in the control group--remaining untrained. Results showed that the training had positive effects on ratings of trainees' fairness, trustworthiness, identification with trainees, and the acceptance of the communicated decision compared with the control group. This is the first study to examine the impact of training fairness principles on the acceptance of disadvantageous decisions. Practical implications are that training in fairness principles seems to be an effective and propitious way of enabling leaders to interact, communicate and make decisions in an efficient and psychologically sustainable manner in different contexts.
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A