Telephone Counseling: Charlatan or Helper.

Hurley, James T.

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Peer reviewed

ERIC Number: EJ108806

Record Type: CIJE

Publication Date: 1974

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Telephone Counseling: Charlatan or Helper

Hurley, James T.

College Student Journal, 8, 3, 36-41, Sep 74

This article examines the widespread national trend toward telephone counseling centers in terms of the real help provided those who seek help via the telephone. These centers are providing a needed service. However, suggestions related to the improvement of those services are offered. (Author)

Descriptors: Counseling Effectiveness, Counseling Services, Crisis Intervention, Guidance Centers, Hotlines (Public), Performance Criteria

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