ERIC Number: EJ1085818
Record Type: Journal
Publication Date: 2015-Dec
Abstractor: As Provided
Reference Count: N/A
Physician and Patient Perceptions of Cultural Competency and Medical Compliance
Ohana, S.; Mash, R.
Health Education Research, v30 n6 p923-934 Dec 2015
To examine the relationship between the different perceptions of medical teams and their patients of the cultural competence of physicians, and the influence of this relationship on the conflict between them. Physicians' cultural competence (Noble A. Linguistic and cultural mediation of social services. Cultural competence of health care. "Echo New Studio" 2007; 91:18-28) might reduce this phenomenon. Structured questionnaires were distributed to 90 physicians working in outpatient clinics in a central hospital in Israel, and to 417 of their patients. Each physician had four to six sampled patients. The findings showed a significant negative correlation (r = -0.50, P < 0.05) between the physicians' perception of their cultural competence and the patients' perception of physician competence. The more patients perceive the physician as culturally competent, the more they comply with their medical recommendations. In addition, the findings show that ethnicity significantly affects patients' perception of the cultural competence of physicians, and their satisfaction with the medical care they receive.
Descriptors: Intercultural Communication, Interpersonal Competence, Physician Patient Relationship, Medical Care Evaluation, Client Characteristics (Human Services), Cultural Literacy, Physicians, Patients, Questionnaires, Correlation, Negative Attitudes, Participant Satisfaction, Ethnicity, Compliance (Psychology), Foreign Countries
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Israel