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ERIC Number: EJ1085589
Record Type: Journal
Publication Date: 2016
Pages: 6
Abstractor: ERIC
ISSN: ISSN-1740-4622
The Big Breach: An Experiential Learning Exercise in Mindful Crisis Communication
Fuller, Ryan P.
Communication Teacher, v30 n1 p27-32 2016
Crises threaten high-priority goals of impacted organizations. In the field, trainings range from overviews of crisis plans to full-scale exercises that simulate a crisis. In the classroom, simulations engage multiple learning styles, and allow students to reflect on observations and provide recommendations. The objectives for this unit activity are to define and explain mindfulness, reflect on the relationship between mindfulness and crisis communication, and evaluate the effectiveness of crisis responses according to students' generation of new categories and different routines, and consideration of multiple perspectives. In the organizational communication course, students could explain the crisis according to new systems theories that attend to the self-organizing nature of crisis communication or focus on messages and interactions that amplify deviations in an organizational system.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site:
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A