ERIC Number: EJ1084757
Record Type: Journal
Publication Date: 2016-Jan
Abstractor: As Provided
Reference Count: 30
Students' Reactions to Course Policy Decisions
Bailey, Sarah F.; Jenkins, Jade S.; Barber, Larissa K.
Teaching of Psychology, v43 n1 p22-31 Jan 2016
Classroom management involves managing students' requests for course policy changes. Instructors can adhere to the course policies or convey flexibility through making an exception for the student. The current study empirically examines students' emotional reactions (hostility, guilt, and surprise) and fairness perceptions to course policy decisions. In Study 1 (N = 162), students had negative emotional reactions, but increased procedural fairness perceptions, to policy adherence. Study 2 (N = 341) examined the effects of the instructor's interpersonal warmth and gender. Study 2 largely replicated the results of Study 1. Although the instructor's gender had no effect, interpersonal warmth had a main effect on interactional fairness perceptions. Instructors can use policy adherence and interpersonal warmth to promote fairness perceptions.
Descriptors: Classroom Techniques, Educational Policy, Course Content, Policy Formation, Decision Making, College Students, Student Attitudes, Emotional Response, Ethics, Teacher Student Relationship, Interpersonal Competence, Teacher Behavior, Educational Environment, Introductory Courses, Psychology, Hypothesis Testing, Justice, Likert Scales, Electronic Mail, Statistical Analysis, Teacher Characteristics
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: firstname.lastname@example.org; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Authoring Institution: N/A
Identifiers - Location: Illinois