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ERIC Number: EJ1083752
Record Type: Journal
Publication Date: 2015
Abstractor: As Provided
Avoiding School Management Conflicts and Crisis through Formal Communication
Nwogbaga, David M. E.; Nwankwo, Oliver U.; Onwa, Doris O.
Journal of Education and Practice, v6 n4 p33-36 2015
This paper examined how conflicts and crisis can be avoided through formal communication. It was necessitated by the observation that most of the conflicts and crisis which tend to mar school management today are functions of the inconsistencies arising from "grapevines, rumours, and gossips" generated through informal communication processes. It does not however mean that formal communication doesn't generate conflicts and crisis; or that informal communication does not help in avoiding conflicts and crisis in school management. The argument is that in formal communication, there are control measures that filter the flow of information and guide against or properly manage the information that could have caused conflicts and crisis in school management. Thus, it is recommended that as efforts are geared towards avoiding school management conflicts and crisis through formal communication, informal communication should not be ruled out; instead strategies should be devised to properly manage it and explore the benefits.
Descriptors: School Administration, Conflict Resolution, Crisis Management, Organizational Communication, Communication Strategies, Information Dissemination, Communication (Thought Transfer), Accuracy
IISTE. No 1 Central, Hong Kong Island, Hong Kong SAR. Tel: +852-39485948; e-mail: JEP@iiste.org; Web site: http://iiste.org/Journals/index.php/JEP
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A