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ERIC Number: EJ1082886
Record Type: Journal
Publication Date: 2015
Pages: N/A
Abstractor: As Provided
Reference Count: 27
ISSN: EISSN-1092-1206
Using Participatory and Service Design to Identify Emerging Needs and Perceptions of Library Services among Science and Engineering Researchers Based at a Satellite Campus
Johnson, Andrew; Kuglitsch, Rebecca; Bresnahan, Megan
Issues in Science and Technology Librarianship, n81 Sum 2015
This study used participatory and service design methods to identify emerging research needs and existing perceptions of library services among science and engineering faculty, post-graduate, and graduate student researchers based at a satellite campus at the University of Colorado Boulder. These methods, and the results of the study, allowed us to uncover barriers in the research processes of a user population without a dedicated physical library. This article describes our participatory and service design approach, the results of the exercises and interviews we conducted with researchers, and our current or planned implementations of services to address researcher needs based on what we learned from the study.
Science and Technology Section, Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado