ERIC Number: EJ1082309
Record Type: Journal
Publication Date: 2015
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1536-7967
EISSN: N/A
Assessing the 24/5 Library: A Case Study in Data and Perspectives
Johnson, Ken; McCallister, Kelly
Journal of Access Services, v12 n3-4 p75-90 2015
The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes how data and perspective played a role in decisions, provides data on overnight head counts, offers a glimpse into the types of activities engaged in by students during overnight hours, describes student led advocacy efforts to reinstate library hours, and provides an overview of operations and security officer protocol.
Descriptors: Case Studies, Library Services, Library Development, Library Research, Change Strategies, Organizational Change, Operations Research, Scheduling, Program Descriptions, Action Research, Library Administration, Time Perspective, College Libraries
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Evaluative
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: North Carolina
Grant or Contract Numbers: N/A